Tag: ai in customer service
September 01, 2025
Education
Salesforce CEO Marc Benioff slashes 4,000 jobs as AI takes over: Are customer service roles in the US becoming obsolete? – The Times of India
Salesforce CEO Marc Benioff slashes 4,000 jobs as AI takes over customer service roles. Salesforce CEO Marc Benioff recently announced…
July 13, 2025
Education
Salesforce CEO says AI now resolves 85% of customer service, urges shift in US education – Times of India
Salesforce CEO Marc Benioff during the Dreamforce conference in San Francisco on Sept. 17, 2024. (Getty Images) Salesforce CEO Marc…